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Remote computer troubleshooting

A problem with your computer, your tablet, your smartphone? Deux-Clics offers a home repair service. Our PC or Mac experts are chosen for their technical skills and educational qualities. They understand your needs and help you get to grips with your machine. Do not hesitate to contact us for more information.

Home repair process

Step 1:
Remote diagnosis

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During your phone call, one of our technicians performs a diagnosis with you and informs you of the hourly rate for repairs.
This rate takes into account travel costs, if the breakdown is resolved quickly, you will be billed for 1 hour.

Step 2:
Appointment

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We agree together on a intervention at your home depending on your availability. We generally offer computer assistance 24 hours at the latest.

Step 3:
Intervention

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Our technician comes to your home to solve your computer problem.
On average, we are on site less than 24 hours after your call, the intervention lasts 56 minutes on average.
During the repair he will give you advice on how to better use your equipment and be protected on the internet. Don't hesitate to ask him some.

Step 4:
Problem solved

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Failure now corrected!
Your IT tool is operational!
You can now take advantage of it, while taking advantage of the advice given by our technician to increase the longevity of your equipment. Good surfing!

    Services

  • diagnostique

    Diagnosis

  • windows 10

    Widows update

  • driver

    Driver update

  • installation logiciels

    Software installation

  • configuration.png

    Configuration

  • conseil

    Advice

  • formation

    Training

  • desinfection virus

    Virus removal

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